Soundpad Privacy Policy

Effective November 10, 2026

Soundpad: Voice & AI Pads (“Soundpad”, “the app”) is made by Master Software Solutions LLC (“we”, “us”). This policy explains what information the app uses, who handles it, and the choices you have. In short: there are no ads, no analytics and no tracking, and your recordings and kits stay on your device. We only receive information if you sign in to use the optional AI features.

No ads, no analytics, no tracking

Soundpad has no advertising, no analytics or tracking SDKs, and doesn't track you across other companies' apps or websites. We don't sell your information or share it for advertising.

Information stored on your device

Your recordings, pads, kits, loops, songs and settings are saved on your device. We don't receive them. Deleting the app deletes this data from your device.

iCloud Drive backups. Soundpad automatically backs up your kits to your own iCloud Drive. These backups are stored by Apple in your iCloud account; we can't access them. You can manage or delete them in the Files app or your iCloud settings. See the Apple Privacy Policy.

Sharing kits and videos. When you send a kit (.soundpadkit file) or export a video or audio file, it goes wherever you choose to share it. It isn't sent to us.

Microphone

Soundpad uses the microphone only when you record a pad, record something to chop into pads, or speak a description for an AI sound or kit. Recordings for pads and Chop stay on your device. Spoken descriptions are handled as described under AI features below.

AI features (optional, only if you sign in)

You can use Soundpad fully without an account. To use AI sounds and AI kits, you sign in with Apple. When you do:

  • Sign in with Apple: we receive an anonymous Apple user identifier only. We don't ask for or receive your name or email address.
  • What our server stores: that identifier, your credit balance, your purchase records (App Store transaction IDs, the product bought and the credits added) and a usage log (the type of action, the credits used and the time).
  • What we don't store: we don't store your text prompts or voice recordings in our database. Prompt text can appear briefly in our server error logs, which we use only for troubleshooting.

When you use an AI feature, your text description (and, for a spoken description, the short voice recording) is sent through our server to the services that do the work:

Don't include personal information in your descriptions.

Hosting

Our server runs on Vercel, and account and credit records are stored in a Postgres database hosted by Neon. Neon Privacy Policy.

Purchases (Apple)

AI credit packs are bought through Apple's App Store. Apple processes the payment; we never see your payment details. The app receives a confirmation from Apple, and our server records the transaction ID, product and credits so they're added to your account once. See the Apple Privacy Policy.

Deleting your account

In the app, open AI credits and tap Delete Account. Your account, credit balance and usage history are deleted from our server right away. Unused credits are lost and can't be restored. Kits and recordings on your device aren't affected.

After deletion we keep only a one-way hash of your Apple identifier, which can't be turned back into the identifier. We use it only to stop the one-time free credits from being claimed again.

Children

Soundpad isn't directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has sent us personal information, contact us and we'll delete it.

Your choices and rights

  • Microphone: turn microphone access on or off anytime in iOS Settings → Soundpad.
  • AI features: optional. Without signing in, nothing is sent to our server.
  • Delete your data: delete your account in the app, delete the app to remove what's on your device, and manage iCloud Drive backups in Files or iCloud settings.

Depending on where you live (for example California or the EU), you may have rights to access, correct or delete personal information. We don't sell or share personal information for advertising. Contact us with any request.

Changes

We'll update this policy if the app's data practices change, and update the effective date above.

Contact

Master Software Solutions LLC — support@mastersoftware.io